Returns & Exchanges
At Alfatahfabrics, we strive for complete customer satisfaction by offering a seamless return and exchange process within 14 days of delivery. If your fashion purchase doesn't meet your expectations, we are here to ensure a hassle-free resolution.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp with your order number and photos of the item within 48 hours of receipt.
- 2.Quality Inspection
Ensure the garment is unworn, unwashed, and retains all original Alfatahfabrics tags and packaging for a successful validation.
- 3.Ship the Item
Pack the items securely and send them back to our central warehouse using a trackable courier service of your choice.
- 4.Refund or Exchange
Once our team verifies the returned goods, we will process your exchange or issue a store credit refund within 5 to 7 business days.
